By October 2023, «SwissQ | part of Xebia» will become «Xebia Switzerland».

Business Analysis


With the established trends of digitalisation, growing time pressure and decentralised teams, an insufficiently structured approach to business analysis is no longer viable. Miscommunication leads to misinterpretations and thus poor processes, models and requirements.

In addition to the business requirements, there are also increasing requirements in terms of customer and user experience as well as technology (keyword: data, A.I., cloud), which also have to be coordinated, prioritised and planned. All of this requires time, new approaches and, in particular, a high degree of adaptability and flexibility. Furthermore, it requires the necessary knowledge and resources to be able to react quickly to the changing environment.

Our consultants use best practices, methods and tools such as UML, BPMN, IREB, UXQB, Scrum, SAFe or Hermes to master precisely these challenges. Together with the internal & external stakeholders, they elicit the processes & requirements independently of the approach model, bring about agreement and document these with the appropriate methods and tools.

In addition, we use facilitation, moderation and elicitation techniques in a goal-oriented way and help with roadmapping or backlog management in traditional, hybrid and agile initiatives. We are happy to support you and your teams with ideas and concrete solutions to improve the understanding of business processes, business value and requirements in order to design the right solution for you and your users. We pass on our knowledge in trainings, workshops or as part of our coaching in order to embed the knowledge and experience sustainably in your company! 

Our services include

  • Business Analyst / Business Engineer as support of PO or PM
  • Process analysis, improvement & implementation
  • Development & implementation of organisational & solution concepts
  • Support of tenders (RFI / RFP)
  • Analysis, definition & implementation of business processes
  • Coaching and training