ISTQB® Certified Tester Expert Level – Improving the Test Process | Part 1

  • Testing
  • Preis: CHF 3'300.-



Improving your test process is an essential element of effective and efficient testing. How often do we hear remarks like these: «Testing costs too much!» «Those failures have to stop!» «We can’t test like that any more!» These are typical remarks which indicate that the test process needs improving. It may need a major overhaul within your organization, it may need some fine tuning within your project or it may simply be a matter of understanding and implementing «lessons learned». There are so many different aspects to a test process that finding the right improvement approach and ensuring that the most effective improvement actions are taken can be a daunting task. Unfortunately, the wrong «improvements» often just make things worse! This course will enable you to select the right improvement approach for a given situation, properly assess a test process using a variety of approaches and propose improvements which align to specific goals. Part 2 of the course considers how to set up an improvement plan and successfully implement the plan within a project or organization.

Target Group

  • Head Testing
  • Senior Testmanager
  • Quality and Process Manager


  • Lead programs for improving the test process within an organization or project and can identify critical success factors
  • Take appropriate business-driven decisions on how to approach improvement to the test process
  • Assess the current status of a test process, propose step-wise improvements and show how these are linked to achieving business goals
  • Analyze specific problems with the test process and propose effective solutions


  • Context of improvement: Why improvement is necessary
  • Setting the scope and objectives of an improvement initiative
  • Diagnosing the current situation and proposing improvements
  • Selecting the right improvement approach
  • Using software process models for test process improvement (CMMi, ISO 15504)
  • Using test improvement models (TPI NEXT, TMMi, CTP, STEP)
  • Using analytical-based approaches (causal analysis, GQM approach, analysis of metrics)


  • ISTQB® Certified Tester | Advanced Level – Test Manager Zertifikat

Course plan

For this course, we will apply the Blended Learning approach. Blended Learning is for many participants a new learning experience. The combination of self-study and classroom teaching has been proven to increase the learning efficiency by up to 30%. The training starts with a written kick off. After that, participants prepare on their own (through self-study and tutoring session) for classroom training. On course days, the topics listed under “Training Content” will be explored and expanded on during discussions and exercises.

  • 4 class room evening sessions in the evening
  • self-study of the course material and content
  • home work
  • exam preparation (within the class room evening ses